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FAQs - Frequently Asked Questions | BatteryClerk

Account Information

How do I change my account information?

Adapter Watts

How many watts does my adapter require?


What is your mailing address?


What is Ah and battery capacity?

Alarm Shows Low Battery

Alarm Shows Low Battery

Laptop Charging Not 100%

Why does the laptop battery not charge to 100%?


What is mAh and battery capacity?

New Account

How do I create an account?

Order Delivery

How long will it take for my order to arrive?

Order Info

How do I check on my order?

Order Security

Is my order secure?

Payment Methods

Which payment methods are accepted?

Privacy Policy

What is the privacy policy?


What batteries do you accept for recycling?

Returns Policy

What is the returns policy?

Shipping Policy

What is the shipping policy?

SLA Battery Charging

How do I charge my Sealed Lead Acid Battery?

SLA Battery Maintenance

How do I maintain my Sealed Lead Acid Battery?

UPS Battery Charging

How do I charge my UPS Battery?

Volume Discounts

Do you offer volume discounts?